Refund Policy
Understand how refunds and service fees are handled.
Last updated: September 15, 2026
1. Airline Fares and Refunds
Delta Booking Desk is an independent travel agency. All airline fare amounts, taxes, and charges are set and collected by the airline or its authorized ticketing systems. Refunds for airline tickets are governed entirely by the rules, terms, and conditions of the applicable airline, which may vary by fare type, ticket status, and itinerary.
2. Service Fees
A service fee charged by Delta Booking Desk may apply for booking or assistance services provided to you. This fee is separate from and in addition to any airline fares, taxes, or charges. Service fees are disclosed to you during the booking process and are generally not refundable after our assistance has been provided, subject to applicable law.
3. Requests for Refunds
If you believe you are entitled to a refund of an airline fare or our service fee, contact our desk promptly with your reservation details. We will review your request and provide guidance on the airline's policies and any applicable rights you may have.
4. Non-Affiliation
Delta Booking Desk is not affiliated with, endorsed by, or sponsored by Delta Air Lines Inc. or any other airline. Airline refund decisions rest with the airline that operates the flight.
5. Contact
For questions regarding this refund policy, please contact us through our website or by calling our customer support line.